Submit a Work Order "*" indicates required fields Are you a Commercial or Residential Tenant?* Commercial Residential Residential Tenant FormName* First Last Email* Building*Tenant NameApt. / Unit Number*Regular Maintenance Office Hours: Monday thru Friday, 8am – 4pmShould maintenance call first?* No Yes If yes, please provide a number where you can be reached*Do you want to be present?* No Yes Do you have pets?* No Yes (Pets must be put in a cage or separate room before maintenance will enter, or tenant must be present) Do you want to set up an appointment* No Yes What phone number would you like us to call to set up an appointment?*Please provide a detailed description of the problem*Commercial Tenant Form Property InformationProperty Name:*Suite / Unit Number:*Tenant Business Name:*Contact InformationPrimary Contact Name:* First Last Title / Position:*Phone Number*Email* Preferred Method of Contact* Phone E-Mail Text Issue DetailsDate Issued Was Noticed:*Location of Issue (Be Specific)* Office Restroom Breakroom Warehouse Lobby Parking Lot Other Detailed Description of Problem:*(Please describe the issue clearly, including any sounds, smells, leaks, error codes, etc.)Urgency Level* Emergency (Life safety, major leak, power outage, no HVAC in extreme weather) High (Business operations significantly impacted) Normal (Minor issue, routine repair) Emergency Note: For emergencies, call management immediately at 716-854-0060 Access InformationIs after hours access permitted?* Yes No Preferred Service Time:* 8am–12pm 12pm–4pm After 4pm Flexible Special Access Instructions(Alarm codes, escort required, restricted areas, pets on site, etc.)Photo Attachment (Recommended)Accepted file types: jpg, gif, png, Max. file size: 5 MB. Tenant Authorization* I understand that tenant-caused damage may be billed to our account per lease agreement. I authorize management to enter the premises to complete the repair. Both Must Be CheckedCaptcha
